We’re hiring a skilled tele-sales representative with 2-3 year experience. Excellent spoken and written English fluency and CRM experience.
REQUIREMENTS
• Proven experience as a tele-sales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone.
• Excellent knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Arabic Fluency • Excellent English proficiency
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• BSc/BA will be a plus
RESPONSIBILITIES
• Contact potential or existing customers to inform them about our products and services.
• Answer questions about the services or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information